Job Reference: TS/AC/14-08/1264
Job Title: Contract Administrator
Location: Edinburgh
Salary: Competitive
Hours per week: Monday to Friday - 08:00 - 16:30 - 37.5 hours per week
Business Overview
Atalian Servest and OCS have merged to create a new organisation, the OCS Group UK & Ireland. We are a leading facilities management company providing a range of both standalone and integrated services including technical services (Hard Services) cleaning, catering, security, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services. The company has a turnover of £1.5bn and operates across the UK and Ireland with 50,000 colleagues delivering innovative award-winning services to the private and public sectors and supporting the local communities in which it operates.
Role Overview
We are seeking a diligent and motivated Contracts Administrator to join our dedicated team in either our Loanhead or Glasgow office. This key role supports the Account Director and Account Managers in delivering a professional, customer-focused service to a national client. You will work both independently and as part of a collaborative team, contributing to the continuous improvement of our service.
Benefits
- Informal hybrid/flexible working arrangements
- 25 days holiday + bank holidays
- Free fruit in our offices
- Employee Referral Scheme (if you refer a successful candidate to one of our vacancies)
- Wide range of retail discounts
- Regular social and charity events are held in our offices
- Get involved in charity events in the local community
Wellbeing
- Discounted gym membership
- Eye test £25 voucher and up to £100 towards glasses
- Join our Cycle to Work scheme via salary sacrifice
- Access to "CHROMA", our internal colleague-led diversity and inclusion community – join a committee or take part in our D&I initiatives and events
- Access to internal Mental Health First Aiders
Career development and recognition
- Immediate access to "Opportunity" our internal Learning and Development platform
- Required professional membership fees paid for
- Opportunity to win monthly Superstar Awards
- Long service awards
Key Responsibilities:
- Draft and send enquiries to subcontractors, driving strong engagement within the supply chain.
- Assist in the compilation and tracking of quotations alongside the account management team to provide to client.
- Utilise our CAFM system (Concept) on a daily basis to facilitate the progress of tasks
- Manage, maintain, and update contract folders within the system.
- Provide administrative support to the Account Director and Account Managers
- Aid in minimising work in progress by ensuring timely completion of tasks
- Build strong, collaborative relationships with colleagues, clients, and the supply chain
- Raise purchase orders as required
- Assist with system closures and database management, including downloading data and generating reports (training provided).
- Downloading system data and reporting on (training provided)
- Support the updating and recording of compliance documentation
- Maintain supplier contacts, escalation procedures, and customer escalations to meet KPI requirements
- Perform any other duties necessary to ensure the seamless provision of services and uphold contract administration
About You:
- Eligibility to work in the UK is essential
- Strong administrative experience, with excellent organisational skills
- Proficiency in IT, including Microsoft Office and bespoke systems
- Exceptional relationship-building and communication skills, both written and verbal
- A proactive, self-motivated attitude with a strong focus on commercial awareness within the FM sector
- Ability to prioritise tasks to meet deadlines while maintaining a positive and adaptable approach
- Keen attention to detail with a 'Can Do' attitude and a willingness to learn and evolve in line with contract requirements
- Enthusiastic about personal development and staying up-to-date with industry knowledge
- Good organisational skills and the ability to prioritise to meet deadlines
How to apply
If you are interested to join a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply!