The main purpose of this role is to provide exceptional administrative and customer service to those who they support, our internal clients, and external clients. To provide a wide-ranging legal secretarial and support function for Senior Management, and FeeEarners. A team-oriented, proactive, and enthusiastic approach is essential.
Client Details
A global disputes-only law firm bringing a visionary approach to resolving disputes in competition, commercial, tech, environmental, consumer and human rights law with offices across the US, UK and Europe.
Description
- Producing all typing, secretarial services, correspondence, including lengthy document production on request.
- Preparing standard documents as requested, using templates
- Using the Firm's technology, including iManage, Word, Excel, PowerPoint and Outlook; information systems; Internet research and other software.
- Arranging travel including visas and accommodation. Processing complex travel arrangements and addressing last minute changes.
- Event administration including reservations, creating and sending invites, tracking and responding to RSVPs.
- Carrying out conflict checks.
- Minute/note taking on calls/meetings.
- Carrying out general administration tasks, including photocopying, scanning and document preparation.
- Maintaining diary and schedules for fee earners, including travel arrangements, preparing itineraries and organising internal and external lunches.
- Organising and processing expenses and bill preparation as required.
- Managing time entry and management for fee earners in iTimekeep.
- Answering and dealing with telephone calls, including answering the switchboard.
- Managing fee earner diaries and responding to routine emails as required.
- Organising and liaising with clients and other third parties for meetings and conference calls.
- Communicating and liaising with colleagues and the Firm's other offices.
- Maintaining professional and effective dialogue with clients when fee earners are absent, ensuring close liaison with exemplary client care; proactively supporting firm client service initiatives.
- Maintaining up to date and accurate client contact databasing using our CRM.
- Keep track of client contacts and use as a business development tool.
- Organising and maintaining filing systems.
- Assisting other personal assistants, fee earners and staff as required.
- Covering secretarial support during absences including, but not limited to, holiday and sickness.
- Managing reception with PA team for lunch time/holiday/sickness cover.
- Other support functions as and when required.
Profile
A successful 'PA' should have:
- 3-4 years experience as a PA essential
- Fully proficient in word processing and document production with fast, accurate typing speeds.
- Proficient in all Microsoft Office applications, in particular Word with the knowledge to resolve complicated formatting issues, emailing documents, charts and tables etc. Knowledge of document management systems (e.g. iManage) and client databases (e.g. CRM).
- Able to communicate at all levels with clarity, timeliness, and appropriateness to achieve a positive outcome.
- Able to manage assignments and organise work to meet needs whilst potentially supporting several internal clients.
- Attention to detail with the ability to complete assignments with minimal supervision.
- Appreciates the need for accurate and error-free work.
- Ability to prioritise.
- Ability to develop good working relationships with staff from all offices across the Firm.
- Experience of maintaining client contacts and business development.
- Understanding of filing systems.
- Other tasks necessary to perform the duties of the role.
Job Offer
- A competitive salary £40,000 per annum, depending on skills and experience.
- Comprehensive benefits package including private medical
- An inclusive and supportive company culture that values work-life balance.
- Opportunity to work in a vibrant location in London.
- Hybrid working arrangements - 2 days from home
- Permanent position with potential for growth and development
If you are a dedicated PA looking for a challenging and rewarding role, we encourage you to apply today.