Do you have a knack for solving complex IT issues and keeping systems running smoothly?
If you're passionate about IT support and systems administration, this role is your opportunity to make a real impact.
Salary: £28,000 - £30,000
Location: North West
Contract Type: Permanent
As a 2nd Line Support Operator, you'll provide technical support and systems administration for GMP's IT systems. You'll handle escalated issues that go beyond first-line support, ensuring the stability, security, and performance of our IT infrastructure.
You'll be responsible for:
- Troubleshooting and resolving escalated technical issues involving system administration and end-user computing.
- Managing and maintaining access rights, security, and systems housekeeping tasks.
- Configuring and optimising software to ensure smooth operation for end users.
- Supporting application packaging, testing, and deployment.
- Collaborating with internal teams and external service providers to ensure effective service delivery.
If you're looking for a challenging role in a fast-paced environment, this could be the perfect fit. You'll work hands-on with a variety of IT systems, contributing to the delivery of reliable and secure IT services across the organisation.
Why Join Us?
Be part of a dynamic IT team where your technical skills will help maintain critical IT systems. You'll benefit from a competitive salary, opportunities for career growth, and the chance to work on meaningful projects.
Apple below and we'll be in touch asap to discuss!