- ob Type: Full-time Hybrid 9 am to 5 pm
- Location: Aylesbury
- Salary: Competitive
We are seeking an Education Coordinator to support and coordinate the Education Department across all functions. This role is crucial for the day-to-day management of internal systems, email accounts, calendar bookings, and customer education platforms. The successful candidate will be the backbone of the department, ensuring smooth operations and excellent customer service.
Day to Day of the role:
- Manage and promptly respond to emails in shared education mailboxes, ensuring relevant team members are notified.
- Keep shared calendars up to date with events and education sessions for stores and direct sales.
- Set up customer education sessions via WebEx and the Socio platform, and assist with course setup and customer welcome at Aylesbury.
- Handle external course setup and bookings, manage these through AX, and log details via Smartsheets.
- Conduct weekly and monthly analysis and reporting on all education bookings and sales.
- Take responsibility for the customer-facing Learning Management System (LMS), including course creation, scheduling, and liaising with third-party education suppliers.
- Create reports and feedback for the team, providing data for analysis on Smartsheets.
Required Skills & Qualifications:
- Proficiency with multiple IT systems and the ability to learn them quickly.
- Excellent communication and organisational skills.
- Strong written and email correspondence abilities.
- Experience in coordinating and administrating educational programs or similar roles.
- Desirable: A graduate or A-level qualification in IT and/or Business.
Benefits:
- Competitive salary and job stability.
- Opportunity to work in a dynamic and supportive environment.
- Professional development and growth opportunities.
- Engage with a variety of educational and technical platforms.
To apply for the Education Coordinator position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.