The successful Remote Monitoring Specialist who will be responsible for analysing incoming alerts and supporting data related to the equipment as well as advising customers and dealers to improve equipment efficiency while reducing operating costs. In this role you will be monitoring and diagnosing errors related to the elements of condition monitoring.
- Perform remote monitoring of equipment alerts for customers equipment fleet as well as remote diagnostics of errors
- Communicate and collaborate with technical helpdesk and field technicians
- Continuous build-up and maintenance of the knowledge database
- Gather knowledge and information from the frontlines and help them to be successful with new digital ways of working and innovative remote maintenance
- Provide valuable input to the frontlines to create action item recommendations to improve the performance of equipment
- Provide input and learnings to the data science team responsible for creating and maintaining predictive algorithms
- Aggregate, correlate, and analyse equipment performance and condition data
To be successful in this role of Remote Monitoring Specialist we would love to speak to anyone who has experience of:
- Bachelor degree in mechanical/ electrical engineering, system engineering, sustainability or similar field
- Alternatively: Very strong experience and background in similar fields & role: maintenance services in an industrial mechanical engineering equipment fields
- Strong experience in heavy machinery maintenance diagnostic and problem solving.
- Understanding of reading and interpreting mechanical, hydraulic and electrical schematics
- Working in a similar environment in control rooms, monitoring centres or NOC is an advantage
ACS are recruiting for a Remote Monitoring Specialist. If you feel that you have the skills and experience required in this advertisement to be a Remote Monitoring Specialist, please submit your CV including an outline of your experience as a Remote Monitoring Specialist. It is always a good idea to include a covering letter outlining your experience as a Remote Monitoring Specialist with your application as this will enhance your chances of selection and improve your prospects of landing the Remote Monitoring Specialist role you desire.