Randox Laboratories continues to develop disruptive innovations in Diagnostics and Healthcare globally. We are proud to have been named the Number 1 company in Northern Ireland for the second consecutive year in the Belfast Telegraph Top 100 Companies List for 2024. Our staff are at the heart of everything we do and achieve. We have exciting new career opportunities for a Vigilance Officer within our Customer Support team.
Location: Randox Science Park, 30 Randalstown Road, Antrim, BT41 4FL.
Contract Offered: Full-time, Permanent
Working Hours / Shifts: 40 hours per week, Monday to Friday from 08.40 to 17.20.
What does the Vigilance Officer role involve?
This role is responsible for managing end-to-end recalls and submitting reports to competent authorities. This is an extremely varied role that will require you to develop a varied skillset, including:
- Responsible for coordinating and following up communication with external regulatory bodies regarding vigilance.
- Preparing reports for internal and external use relating to recalls and vigilance.
- Contacting Randox customers regarding vigilance queries.
- Co-ordinating with internal departments to gain the information required and ensure actions are followed up on.
- Use of the complaint handling software to record and monitor vigilance input.
- Conducting post market surveillance.
Full on the job training will be provided on our processes.
Who can apply?
Essential criteria:
- An Honours degree in Biochemistry, Chemistry, Immunology or a Life Science related discipline (2:1 or above).
- Right to work in the UK.
- Good team working skills and attention to details
Desirable:
- Knowledge of relative directives and standards.
- Previous regulatory experience.
- Previous experience in clinical diagnostics.
How do I apply?
Simply click Apply on the site you are seeing this advert on they will submit your CV to Randox for review. This advert may be open for as long as 30 days although we may close the advert early if we receive sufficient applicants to fill the roles.
About Randox:
An international company operating in over 145 countries that continues to have unparalleled growth, Randox Laboratories has been the heartbeat of the UK's National COVID Testing Programme throughout the pandemic. In early 2020 Randox recognised the threat from COVID-19 and, based on over 40 years of diagnostic experience, quickly developed a test to accurately identify the virus. Testing at scale commenced within weeks to support the UK's National Testing Programme and private clients alike.
Additionally, as a world leader in diagnostics for clinical healthcare, toxicology and food security, our expertise and product portfolio have assisted laboratories across the world in improving health and saving lives. Our global success is a result of our pioneering products and the commitment & skill of our workforce, which continue to grow exponentially.
Central to the Randox ethos is our drive and determination to improve healthcare worldwide and every one of our talented staff play a role in this. In order to serve our growing international markets, we require high calibre applicants with scientific, engineering, software, and broader business skills - including sales, marketing, logistics, finance and many more. Join the Randox team and play your part in improving the health of millions.
Randox Laboratories Limited is an Equal Opportunities Employer.