Specific Accountability's:
- Oversee applications for Travel Support to assess appropriate travel support options, Prepare and present requests for reviews of decisions to the Reviewing Officer, Prepare and represent at Travel Support appeal hearings.
- Investigate and resolve queries and complaints from schools, parents and contractors, Lead on child protection including providing child protection training for staff and contractor personnel and pro-active safeguarding advice to service providers
- Manage day to day running of Travel Support, ensuring that issues are dealt with efficiently and appropriately, Evaluate routes and identify potential efficiency's.
- Oversee the use of the Intend system to manage DPS and procurement in conjunction with the procurement team, Negotiate route costs with Service providers, Lead on Travel Training Co-ordination.
- Monitor compliance and Contract management to support the others in the Travel Support team responsible for this area, Carry out on site advisory visits to schools and colleges
- Manage processes for checking DBS applications for contractor personnel including, preparing risk assessments for sign off.
- Oversee child risk assessments; carry out individual assessments and put in place Pupil Care Plans where necessary.
- Record and investigate complaints and initiate contract default action, Manage Travel Support Allowance agreements and payments.
- Ensure invoice processes followed and manage queries and discrepancies, Represent the Directorate/Transport Team on internal and external bodies.
- Attend meetings involving schools, pupils and parents and carrying out presentations regarding developments/changes to the transport service.
- Liaison with SEN team regarding travel support applications and decisions.
- Responsibility for line management and supervision of admin staff.
- Responsibility for line management and supervision of LA employed passenger assistants
- Assist with the strategic development of Travel support including policy and procedures.
Key Accountability's:
- To be accountable for and promote equality, diversity and community cohesion to meet Council, Directorate and Service objectives. All employees have a responsibility not only for their own behaviour, but also for others regarding equality of opportunity. Any incident must be reported.
* To participate in a Performance Review and Development meeting and undertake a plan of training where necessary. Develop his/her own skills and expertise in a professional manner.
* In addition to all the responsibilities listed above, all employees must be flexible in their
approach and undertake other duties that are commensurate with post holder's level, wherever they may be, to achieve the objectives of the Directorate.
* To represent the Council and Directorate in a professional manner meeting the Corporate and Directorate aims. To comply with Directorate and Corporate policies.
* If appropriate to be responsible for the recruitment and performance management of designated teams and individuals in accordance with Corporate and Directorate aims and management style.
* To comply with the council's financial regulation and standing orders
* To actively promote Dudley's commitment to safeguarding and promoting the welfare of children, young people and vulnerable adults at a level appropriate to this group.
* Employees must comply with health and safety legislation and will be required to comply with the Council's Health and Safety Policies. All employees must ensure that they take reasonable care of their own health and safety as well as the health and safety of any person that is affected by their actions.
* To be responsible for adhering to legislative requirements and Council Policies and Procedures including, but not exclusively health & safety, Data Protection and Internet/Email use.
Connect2Dudley, part of Dudley Metropolitan Borough Council & Kent Commercial Services LLP, is an equal opportunities Employment Agency & Business and positively encourages applications from all suitably qualified and eligible candidates.