Portfolio Credit Control are working with a Global recognised Executive Search Firm to recruit a Credit Control Manager that can also oversee the Sales Ledger on a 12m FTC that is paying up to £50,000, you'll be overseeing a Team of 3, 1 being Junior.
The role would ideally be based in London or Birmingham - with a working arrangement of 2 days in the office and 3 days WFH, also 1 anchor day per month where Teams will meet up.
The UK-based finance team is fully responsible for the financial management of the UK business and has recently assumed control of the US operations.
They are looking for a candidate that has a strong professional personality, who is able to build relationships across the business internally liaising with Consultants and Executive Assistants to enable the effective escalation of issues, ensuring clients are treated with respect and issues are resolved timely and appropriately.
Responsibilities
- Manage the downloading and actioning of the weekly debtor's report into Excel
- Manage the commercial credit control ledger (approx. 300 clients with a value of £8m over 20+ Practices)
- Managing the credit control team and all output
- Contacting clients to confirm payment of invoices via telephone & email
- Interact with EAs/support staff to educate them on processes and assist with reviewing debtors regularly
- Manage and or escalate bad debt provisions where appropriate
- Keep accurate notes of conversations held with clients/consultants
- Always ensure the implementation of credit policy
- Utilise finance packages to ensure the accuracy of data
- Investigation into queries/payment issues using various resources
- Provide analysis and KPIs regarding debtors, report on invoices paid
- Work closely and effectively with the Sales Ledger team
- Escalate queries and client issues to the appropriate person(s) where required
- Set follow-up dates for the diary to review the account, as necessary
- Manage your teams to ensure productive and correct output
The Individual
Knowledge
- Demonstrable experience in credit control management
- Experience working in Recruitment/Professional Services background (preferred but not essential)
- Advanced IT skills, Microsoft 365 and expert Excel skills
- Experience managing a small team
Skills
- Excellent communication and writing skills
- Stakeholder management and relationship-building skills
- Strong problem-solving skills
- Collaborative approach
- Can think strategically whilst being hands-on
- Team player
- Proactive
- Democratic management style
Ability
- Solutions oriented
- Completer finisher
- Pace and energy
- Detail oriented
- Results driven
- Organised multitasker
Benefits
- Benefits are for employees and LLP members who have passed their 3-month probationary period.
- Simplyhealth Plan
- My Wellbeing
- Employee Assistance Programme (available from the first day of employment)
- Group Company Pension - Company contributes 5%, employees 3%
- Work-from-home allowance (for contracts of 1 years plus)
- Give As You Earn
- Volunteering Day
- Holidays (accruable from the start date)
- Full year: 25 days holiday + 3 gift days for the Christmas closure + national bank holidays (pro-rata if part-time)
Other Policies
- Family Friendly Policies
- Menopause Policy
- Inclusion & Diversity
- Purple Passport
- Mental Health
Diversity, Equity & Inclusion
Our client is committed to continually improving the diversity of our workforce through the attraction, retention, and development of a diverse range of talented people. They want people to be comfortable bringing their whole selves to work and recognise that inclusion brings further opportunities for innovation and creativity.
We welcome all new employees to get involved by joining one of our Allies groups or simply being part of one of our many initiatives to help us promote Inclusion in our business. Our Inclusion & Diversity agenda is driven by our I&D Council and our Allies Programmes, and we celebrate our diversity each year with our 'Unlimited Festival.'
As an equal opportunities' employer, Our client is committed to the equal treatment of all current and prospective employees and does not condone discrimination of any kind. We strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join our business, and we will support any requirements for reasonable adjustments.
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