Position: Device Deployment Engineer (Windows 11)
Contract length :06 months (with possibility of extension)
Brassey Gardens Family HUB, 2 Brassey Street, Birkenhead, CH41 8DA
We're seeking a skilled Deployment Engineer for an initial 6-month contract, with a possibility for extension. This is an exciting opportunity to be part of a dynamic team and deploy over 2000 devices.
Duties:
- Record attendance and monitor appointments to prepare for deployment.
- Including ensuring enough laptops and peripherals are available for the deployment session.
- Ensure all deployment stock on site is securely stored and properly recorded.
- Ensure stock levels are appropriate for demand and advise the core team if stock deliveries are required.
- Collect the Windows 10 device upon successful deployment of the Windows 11 device, and record this.
- Guide staff through an Autopilot deployment, supporting their queries and troubleshooting where necessary.
- Follow deployment guidelines and provide improvement recommendations.
- Record any new issues for investigative purposes.
- Attend daily de-briefs with the project team.
Skillset - essential:
- Experience with Windows 11 operating system, Intune, Hello for Business, and Company Portal.
- Knowledge of Outlook client, Shared Mailboxes, and M365 products.
- Troubleshooting end user compute issues.
- Prior experience with device deployment.
Skillset - preferred:
- Basic knowledge of Prisma Access.
- Microsoft Surface devices