ARE YOU THE ONE?
Join our fast-paced Mobile Training Team and become an essential contact for managing the daily communications and reporting for our channel partner staff registered on our online training portal and ambassador program.
Reporting to the Senior Retail Programmes Manager, you will play a pivotal role in supporting the end-to-end project tasks associated with the Elite program, managed on our online platform, Samsung Backstage.
Your responsibilities will include handling all internal and external communications and providing key insights to our channel partners, as well as our field and training teams. With a focus on maximizing ROI, you will contribute to the success of our training initiatives and drive our programs forward.
WHAT YOU'LL BE UP TO
RELATIONSHIP BUILDING
Develop relationships with the appropriate level of selected channel partners and be responsible for the day-to-day delivery of the programme. Attend monthly planning meetings
INSIGHT ANALYSIS
Responsible for pulling all weekly and monthly report data and using it to build monthly reports for channel meetings, working with team to develop learning's, action plans and insight.
COMMUNICATION
Responsible for Retail Programmes communication to all field teams, internal and external stakeholders, including managing communications to be escalated through our internal portals.
INCENTIVES
Work with agency to deliver the day to day running of off-site events
Organising and attending localised seeding events in your channels and involvement with the large seeding events
CHANNEL MANAGEMENT
Responsible for managing the Elite Tiering in your channels, including organising additional seeding and managing the mini campaigns associated with the smooth running of the programme
RESEARCH
Develop and maintain the information to be included in the field team induction process
Monitor competitor training and ambassador programmes and report back key insights
ARE YOU OUR PERFECT PARTNER?
- You're confident in Microsoft Office suite, especially Excel and PowerPoint.
- You're a strong communicator
- You're able to effectively collaborate with all levels of internal and external stakeholders.
- You're analytical
- You're able to work collaboratively and be an effective contributor to the team
- You're self-motivated to deliver workload independently
- You're able to present reports confidently to key stakeholders and senior members of staff
- You're able to manage your time efficiently
- You're expected to work from the Chertsey office when required, with a minimum of 2 day per week
WHAT YOU CAN EXPECT FROM US
- Competitive Salary: Up To £33,000 Per Annum
- Performance Bonus: 10%
- Company Sick Pay
- Samsung Discounts
- Life Assurance: 4 times your annual salary
- Perkbox (Rewards Portal)
- Development Opportunities– our teams have historically moved into all manner of other jobs!
WHO ARE WE?
We're Blue Square. An award-winning, retail marketing agency connecting and engaging audiences with some of the world's most loved brands. We believe in the power of human touch across the buyer to customer journey to grow sales, increase loyalty and build brand love for our clients. People are at the centre of our success. We go above and beyond to support, develop, and nurture our talented employees to driver personal growth and love what they do.
At the heart of our agency are our ETHIC values – and we're on a mission to work with individuals who share and believe in them.