My client:
They eliminate business energy waste so that their clients can focus more energy on powering their business. We take complete control of their client's energy management and improve bottom-line profitability. They take a data and service-led approach to controlling energy, using Energy Information Technology (EIT) combined with people's power and knowledge. By taking a transparent approach they are able to provide their clients with complete visibility and no surprises.
Their amazing people are ambitious, hard-wired for success and are invested in customer outcomes, seeking out continuous improvements to help deliver a market-leading solution.
Summary of role:
Account Managers are responsible for managing the commercial relationship and portfolio management of existing and new corporate clients. Developing strong relationships with customers to secure renewals/retention and identifying new opportunities.
Responsibilities will include:
- Developing & maintaining a portfolio of corporate clients
- Identifying new development & revenue opportunities
- Negotiation of procurement tenders to maximise revenue
- Project management of all service deliverables
- Attending regular strategy meetings with clients to understand, support and deliver objectives
- Customer information & document management
- Managing client expectations
Key Experience:
- Strong understanding of the energy industry and products
- Successful track record of client portfolio management/retention and growth
- Proven ability to build strong relationships, internal and external.
- Demonstrated influence and negotiation skills in order to build strong relationships and deliver expectations
- Ability to effectively plan and prioritise workloads in line with KPI's
Skills Required:
- Customer focused
- Commercial acumen
- Excellent communication and interpersonal skills
- Proven analytical skills
- Ability to use own initiative with a pro-active attitude
- Capacity to work under pressure
- Influencing and negotiation skills
- Strong oral and written communication skills
- Business awareness
- Result driven
- Technically competent