A progressive accountancy practice at the forefront of driving change in the profession is looking for a Client Account Manager to take responsibility for proactively retaining and developing business across a diverse portfolio of smaller clients, whilst also identifying and onboarding new clients.
Along with a salary of £45,000 - £65,000 per annum, you will also receive a bonus scheme plus other benefits.
As Client Account Manager, your responsibilities will include:
- Proactively engaging with clients to build and maintain strong, long-term relationships.
- Serving as the primary point of contact, providing prompt and knowledgeable support.
- Identifying and pursuing new business opportunities within existing client accounts.
- Qualifying new prospects, assessing their potential for long-term revenue growth.
- Aligning company offerings with needs and develop tailored proposals.
- Managing and exceeding all set targets and KPIs.
- Regularly analysing performance, identifying variances, and adjusting plans accordingly.
- Utilising highly developed communication, listening, and questioning skills to manage stakeholder expectations.
- Preparing and presenting regular reports on performance and satisfaction.
- Developing strategies to build an emotional bond, fostering loyalty and preference for our company.
- Creating and managing plans to enhance customer satisfaction and engagement.
- Overseeing all aspects of campaigns and projects, ensuring they are executed effectively and deliver optimal results.
- Coordinating timelines, deadlines, and team efforts to meet objectives.
We're looking for a Client Account Manager with the following skills and experience:
- Previous experiences in Sales Account Management roles, handling both existing and new business.
- Proven experience in managing and growing accounts, in the Finance/Accounting space
- A valid driving license and use of a vehicle.
- Comfortable with a hybrid work model; significant time will be spent with clients both face-to-face and digitally.
To apply for this role as Client Account Manager, please click apply online and upload an updated copy of your CV.
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