SF Recruitment is seeking a motivated Customer Service Administrator for a prestigious client based in Belper.
This temporary 6-month role is a fantastic opportunity to join a dynamic team within a well-established company, providing essential customer service and administrative support.
Key Responsibilities:
- Handle customer inquiries via phone, email, and live chat
- Process orders and manage customer accounts
- Provide accurate information about products and services
- Resolve customer complaints and issues promptly
- Assist with administrative tasks such as data entry and filing
- Collaborate with other departments to ensure smooth operations
- Maintain up-to-date knowledge of company products and services
Requirements:
- Previous experience in a customer service or administrative role
- Excellent communication and interpersonal skills
- Strong organisational skills and attention to detail
- Proficiency in Microsoft Office Suite
- Ability to multitask and work under pressure
- Positive and proactive attitude
If you are interested in this opportunity, please apply with your most updated CV.