Job Title: Sales Co-Ordinator- Maternity Contract
Location: Antrim
Salary and Benefits: £11.62 per hour
Hours of work: Full Time- 8.30am-5.00pm
Employment Type- Maternity Contract
Interview Process: Immediate Interviews
The Right Client-
My client based in Antrim is seeking a Sales Administrator to join a busy Sales office to cover a Maternity Contract.
The Right Role:
- Proactively pursue customer orders & agreed customer actions to ensure orders are produced as per customer requirements
- Ensure accurate and timely preparation of quotations using in house pricing matrix
- Working closely with sales, daily production, and planning departments to ensure orders are fulfilled on time and in full (OTIF)
- Being the first point of contact with designated customers in relation to all issues
- Dealing with and responding to ad hoc and customer enquiries (telephone / email).
- Handling customer complaints.
- Operating and development of an ERP/sales order processing system (Processing/Checking order intake and order acknowledgements)
- Ensuring all administration is accurate, clear, concise and up to date to ensure accounts can be managed by relevant team members as and when required
- Providing backup support to extend the external sales team.
- Supporting the delivery of departmental targets and KPIs through effective customer relationship management
The Right Fit:
- Minimum of GCSE (or equivalent) grades A-C in Maths and English.
- At least 6 month's office/administrative experience dealing with customers.
- Working to tight deadlines and proficient in Microsoft Office.
- Strong interpersonal skills & influencing skills, with the ability to build relationships with customers and multiple departments within the business.