An established distribution company based in Stevnage is looking for an Administrator who has experience in order processing/administration. Along with a salary of up to £28,000 per annum, you will also receive a pension scheme, 22 days holiday plus Christmas shut down, access to a virtual care GP system and an onsite gym.
You will be working as part of a large team in an open plan, fast paced office environment, providing administration support to the Customer Account Managers and making sure that the orders taken by the project team arrive in a timely fashion, are processed and passed through the operations department as required and are dispatched to the customer as required.
What you'll be doing as Administrator:
- Dealing with an existing customer base of business clients
- Dealing with incoming calls and emails from your clients on a daily basis
- Dealing with Goods In queries and issues
- Processing orders through to delivery with the customer
- Dealing with stock management and delivery dates
- Dealing with returns of faulty or incorrect items, arranging refunds or credits
- Taking responsibility for export compliance paperwork (liaising with the Export Administrator)
- Quarantine stock management
- Credit notes applications
- Shipping prioritisations
We're looking for an Administrator with:
- Previous order processing experience
- Great communication skills as you will be dealing with a variety of individuals.
- Excellent team player – happy to help out
- Extremely customer focused – someone with a desire to get things right first time
- Must, must, must have excellent organisational and time management skills
- Good working knowledge of Excel and Word
- Above average ability with maths and English!
To apply for this role as Administrator, please click apply online and upload an updated copy of your CV.
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