A leading property management client is seeking a skilled Assistant Building Manager to join their operations team. This is a full-time, permanent position offering a structured schedule and excellent benefits, providing a great opportunity for individuals passionate about property management and customer service to support dynamic building operations and enhance tenant experiences.
Position Details:
- Working Days & Hours: Monday to Friday, 9:00 am - 5:30 pm
- Salary: £37,000 per annum
- Annual Leave: 25 days per year, plus bank holidays
- Start Date: ASAP
Key Responsibilities:
- Operational Support: Provide essential support to the Building Manager in day-to-day operations, contributing to smooth, efficient building management.
- Tenant Interaction: Serve as a primary contact for tenants, addressing inquiries via phone, email, and portal, and ensuring high-quality customer service.
- Lease & Contract Support: Assist with lease documentation, renewals, and referencing for new tenants in collaboration with the lease administration team.
- Property Viewings & Move-Ins: Conduct property viewings, assist with move-in processes, and perform both check-in and check-out inspections.
- Maintenance Coordination: Use the FixFlo system to manage tenant maintenance requests, liaising with contractors to ensure timely and quality repairs.
- Administrative Duties: Maintain accurate records, manage various administrative tasks, and ensure adherence to data protection and confidentiality standards.
Ideal Candidate Profile:
- Experience: Administrative experience in real estate or property management is preferred, particularly within the private rental sector.
- Skills: Strong organizational and communication abilities, excellent IT skills (proficiency with Microsoft Excel, PowerPoint, Outlook, and Word), and a commitment to delivering top-tier customer service.
- Attributes: Self-motivated, proactive, and enthusiastic, with a commitment to professionalism, customer satisfaction, and integrity.
This is an excellent opportunity for individuals looking to further their career in property management within a supportive and professional environment. If you are organized, customer-focused, and ready to contribute to a thriving property management team, please apply today!