Job Title: Operations Specialist
Duration: 6 Months
Location: Hybrid - 30% onsite in Shropshire
Required Skills: Excellent Stakeholder Management, team management, performance management, data analysis
Description
The Operations team is at the forefront of supporting the MU in this competitive landscape. The ability to understand and trust the quality of our future demand is key to ensuring our teams can focus on securing maximum work share and provide a reliable forecast for our finance processes and delivery teams. The pipeline is used for internal and group reporting to understand our business by contract and by the client's areas, which re-enforces the need for effective governance and control to provide the correct information to support business decisions and processes.
Key Functions of an Operations Specialist:
1. Maintain and govern the pipeline using the Salesforce CRM system, showcasing exceptional organizational skills and attention to detail.
2. Drive productivity and improve processes to ensure accurate and high-quality business development cost and bookings reporting.
3. Provide an accurate and timely view of client demand to the Delivery Unit, Finance and Contract Delivery Areas (CDAs) /Client Focused Areas (CFAs)
4. Offer analytical expertise for detailed analysis on an ad-hoc and regular (month-end) basis, covering various aspects of sales data
5. Lead the sales governance process for your assigned CDA, supporting and guiding RMs to ensure opportunities are reported correctly against the appropriate contract and CFA.
6. Exhibit excellent communication skills and the ability to work in a dynamic, fast-paced, and engaging environment.
7. Develop strong relationships within CAM and the wider market unit.
Please apply today for immediate consideration.