The Company
As one of the fastest growing independent beauty brands, Our Beauty client has built an incredible worldwide reputation and is quickly becoming one of the most recognized brands in the industry. Due to the continued success, they are expanding and looking for an Account Manager to join the HQ team in London.
Role Impact:
- Revenue Growth - As Account Manager you will play a key role in driving revenue growth across key retail partners, working closely with the wider sales team to meet financial targets every year.
- Relationship Management - You will be the brand ambassador to some of our largest retail partners, building strong relationships and providing timely, professional support on a dayto-day basis.
- Teamwork - they are a small team making a positive impact in the beauty industry and rely on all our team members to work closely together to support the business every day.
Responsibilities
- Develop and maintain strong relationships with Key Accounts, serving as the primary point of contact, providing timely responses to all questions, concerns, and requests.
- Plan, develop and agree annual Business plans for Key Accounts, identifying opportunities for revenue growth and executing strategic plans to achieve sales targets and maximize profitability.
- Acquire a thorough understanding of Key Account needs and requirements to provide excellent daily support and manage account KPI's ensuring agreed KPI's are executed.
- Work closely with internal teams to develop accurate sales forecasts and manage inventory levels, identifying opportunities for replenishment and new product introductions.
- Collaborate with internal teams to ensure timely delivery of PO's and resolve any logistical issues that may arise.
- Work closely with Education Team to plan retailer & retail staff trainings & events according to account needs.
- Prepare regular reports on sales performance, market trends, and competitive insights for internal management team.
- Conduct regular meetings and business reviews with accounts to discuss sales performance, marketing initiatives, and new product launches.
Requirements:
- Proven experience in sales, account management, or business development, preferably within the beauty industry.
- Strong knowledge / experience of retail channels to include Bricks & Mortar, digital marketing strategies and experience with e-commerce platforms, understanding online sales funnels, conversion optimization, and customer acquisition strategies.
- Strong sales and negotiation skills with a track record of meeting or exceeding sales targets.
- Strong interpersonal and communication skills, with the ability to successfully working in cross-cultural settings, demonstrating the ability to adapt and thrive in diverse work environments.
- Experience in managing international accounts and understanding the nuances of conducting business with clients from various cultural backgrounds.
- Analytical mindset with the ability to interpret data and market trends to drive business growth.
- Ability to work independently and as part of a team, with a proactive and results-oriented approach.
- Ability to travel domestically and internationally as required by the job.
- Previous knowledge of working with NetSuite.
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