Part-time Customer Service Administrator. Temporary ongoing.
£23725 per annum pro rata, 20hrs a week, Mon-Fri.
We have a fantastic opportunity for someone to join a business based in Southam in a Customer administration role.
Your role will be structured, and you will support the business in several areas.
Your daily responsibilities will include:
- Providing administration support to two departments
- Answering calls and directing their enquiry to the correct department or answering customer service/technical questions if applicable.
- Handling customer queries.
- Updating certification information
- Updating customer database
Your Qualities:
- Excellent telephone manners and comfortable on a phone call with customers
- Flexible can-do attitude and want to continue to develop.
- Good IT skills
- Some office experience working in customer service or administration,
- Taking and directing calls
- Using internal systems to process work
- Scanning documents into the system
INDL