Service Manager
- Location: Near Lyndhurst
- Salary: £35,000 - £45,000
- Job Type: Full-time
We are seeking a Service Manager with a background in Mechanical Engineering to oversee all aspects of service provision for a leading organisation in the forestry sector. This role requires managing a team to ensure high-quality inspection, servicing, and repair of assets, as well as developing strong relationships with internal and external partners. The successful candidate will be a key player in maintaining our commitment to sustainable forestry and conservation.
Day to Day of the role:
- Lead and manage a team to deliver business objectives, outcomes, and targets.
- Set and apply standards of conduct and performance consistently across your team.
- Conduct performance reviews, set objectives using SMART methodology, and ensure regular documentation of updated objectives.
- Facilitate technical and safety discussions, and ensure continual professional development within your team.
- Address performance issues promptly and manage team attendance to minimise business disruption.
- Oversee the repair and maintenance of vehicles, machinery, and equipment within your geographical area.
- Maintain an approved supplier network for efficient external sourcing of maintenance.
- Ensure all maintenance events are recorded within the asset management software.
- Manage financial aspects in line with value for money principles and delegated authority limits.
- Maintain effective communication across your team, colleagues, and suppliers.
- Champion an inclusive working environment and contribute to departmental discussions and business sustainability.
Required Skills & Qualifications:
- Demonstrable experience and qualification in a customer and technical engineering-focused environment.
- Understanding of legislative and regulatory inspection and testing compliance in an engineering setting.
- Proficiency in Microsoft Office packages, particularly Word, Excel, and Outlook.
- Approachable, customer-focused, and experienced in financial business and budgets.
- Recognised technical qualification such as NVQ, SVQ to minimum level 3 and/or significant relevant experience.
- Time served experience in an engineering, fleet, or motor industry role.
- Minimum of 3 GCSEs, or equivalent, in core subjects at grade C or above.
Benefits:
- Competitive salary based on experience.
- Opportunity to work in a leading organisation committed to sustainable forestry and conservation.
- Inclusive working environment where innovation and professional growth are encouraged.
To apply for the Service Manager position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.