National Loss Adjusting practice has an exciting opportunity to join their team as a Business Development/Account Manager.
- Ensure retention and account development of key business by building long term strategic partnerships based on in-depth customer understanding.
- Liaise between clients and cross-functional internal teams to ensure the timely and successful delivery of solutions according to client needs.
- Attend regular client review meetings, acting as their main point of contact for all queries.
- Implement any requests or changes to meet the clients' needs.
- Assist claim handlers with any queries relating to the client, acting as their escalation point to help solve any problems as and when required.
- Effectively manage client data, in an accurate and timely manner; analyse, report, and forecast on commercial data including client revenue and profitability.
- Work alongside the Chief Client Officer to identify new business opportunities in line with Group growth plan.
- Regular travel to visit, and build relationships with, existing and prospective clients across the UK.
About you:
- Previous experience in Business Development / Account Management, and you must have an understanding of the Lloyd's and London Market in insurance - ESSENTIAL.
- Relevant experience within a B2B environment
- Proven track record of building long term customer relationships.
- Experience using a CRM system within a previous role.