Our client has grown into a leading independent gardening company with Six centres along with a garden maintenance business. Our client is now looking for a Centre manager to join one of their centres. The Centre Managers responsibility will be to lead the creation of outstanding customer retail / leisure experience and maximize the centre's commercial contribution.
Responsibilities include:
- Profit management Manages the Garden Centre profit and loss to optimise profit contribution.
- Operational management.
- Manages the retail space and Garden Centre environment to optimise the customer experience, team member work environment and commercial contribution.
- Team management
- Recruits, motivates, and manages the team to ensure the successful delivery of the annual Garden Centre objectives.
- Business planning.
- Creates and refreshes the annual business plan for the Garden Centre to clarify the financial ambition.
- Customer care
- Resolve customer issues and complaints to bring about effective resolution and encourage customers to return.
- Resource management
- Designs and manages the resourcing approach for the Garden Centre to optimise the customer experience and cost management.
- Business development.
- Works in collaboration with the local community and concession partners to create customer offers and events that inspire customers to visit and buy.
Additional requirements
- Leading people
- Coaching Commercial awareness
- Decision-making
- Cost Management
- Planning and prioritising
- Problem solving
- Driving for results
- Business planning
- Communication
- Teamwork
- Horticultural qualifications desirable
- Supervisory experience within a customer-orientated retail environment essential.
If this Gardem Centre Manager vacancy is of interest, please apply or contact Jay Rimell.
Thank you for the interest you have shown in this Gardem Centre Manager vacancy. Unfortunately, due to the high volume of applications that we receive, it is not possible to respond to every one. Therefore, unless you hear from us within the next 14 days, your application for this Gardem Centre Manager vacancy will have been unsuccessful.