Senior Operations Analyst/2nd Line Support- SC Security Clearance

Senior Operations Analyst/2nd Line Support- SC Security Clearance

Senior Operations Analyst/2nd Line Support hardware engineer with SC or DV Security Clearance, is required to work for our secure central government client. The Senior Operations Analyst/2nd line support engineer will be tasked with providing a 9/5 global operational support, 2nd line technical support whilst documenting issues and resolutions

Senior Operations Analyst/2nd Line Support- SC Security Clearance- Essential Experience

• Good knowledge of Microsoft O/S and applications, including but not limited to Windows Server, Exchange, SQL, Windows 10, Office365 plus general networking technologies.
• Experience of remote working technologies such as MSTSC, MSRA and iLO.
• Excellent written and verbal communication with exemplary customer facing skills.
• Ability to conduct analysis, draw persuasive conclusions and present recommendations which can be understood clearly at all user levels.
• Need to be flexible, adaptable and willing to work where needed to meet customer demands and thereby gain a broader skill set and wider business perspective.
• Previous experience of working within the Service Desk, Incident and Request Fulfilment process disciplines.
• MD100&101 and Azure 900 Trained.
• Current SC or DV Security Clearance and be willing to undergo DV Security Clearance if SC Cleared.

6 month initial contract outside of IR35 with overtime rates available.

Please note that the role is based full time on site in Milton Keynes

InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of age, disability, gender, religion/belief, race, marriage, civil partnership, pregnancy, maternity, sex or sexual orientation. Please make us aware if you require any reasonable adjustments throughout the recruitment process.