Underwriting Team Lead- 5 days a week in Manchester- up to £45K
The Underwriting Team Leader will be responsible for overseeing the underwriting process, leading a team of underwriters, ensuring quality control, and providing excellent customer service.
Key Responsibilities
Lead a small team of underwriters
Underwrite all customer types and determine score bands within defined risk policy guidelines.
Complete manual underwriting on referred cases, taking into account credit appetite
Ability to adequately assess income, expenditure and affordability
Act as first line of defence for identifying risks and potential fraud
Be responsible for reviewing escalated cases in relation to underwriting decisions
Ensure that policies and procedures are followed at all times
Ensuring all underwriting department service level agreements are fully met as a minimum.
Receive and professionally handle all calls made into the underwriting department.
Assess customer documentation to establish affordability adequately and accurately for the loan.
Check legal documentation to ensure accuracy.
Manage payout function and ensure deals are paid out in a timely manner
Liaise with third parties via email and telephone
Support with in-life customer management where required
Key Skills & Experience
Minimum 5 years experience as an underwriter
Experience in managing a team
Understanding of the consumer credit space, preferably within the motor finance sector
A systematic thought processes with decision making skills.
Strong understanding of credit risk
Ability to collaborate and coach
Ability to manage high volume of task and meet deadlines.
Ability to understand and interpret financial information.
Strong focus on ensuring good customer outcomes.
Problem solving skills
Knowledge of regulations relating to Consumer Duty, Compliance, Data Protection, Anti Money Laundering, Consumer Credit Directive and Consumer Credit Act
Works well as part of a team
Self-starter
Can do attitude
Career focused
Send your CV to
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