£35K/yr to £40K/yr
Tonbridge and Malling, England
Permanent, Variable

Mortgage & Protection Supervisor

Posted by Reed.

Mortgage and Protection Supervisor

  • Job Type: Full-time, Permanent
  • Location: Kent
  • Salary: £35K - £40K

Join one of the UK's most respected and award-winning mortgage brokerages as a Mortgage and Protection Supervisor. You will play a crucial role in ensuring regulatory compliance and delivering quality mortgage and protection advice, safeguarding the interests of our clients.

Day-to-day of the role:

  • Ensure new consultants achieve and maintain Competent Adviser Status.
  • Conduct advice reviews in line with the firm's Training and Competence Scheme.
  • Conduct regular one-to-one meetings to review consultant KPIs.
  • Handle consultant advice-related queries and complete client quality assurance calls.
  • Support the Managing Director with consultant CPD training and the firm's ongoing commitment to Consumer Duty.
  • Assist in the investigation of complaints and fulfil annual SMCR obligations.

Required Skills & Qualifications:

  • In-depth knowledge of FCA regulatory requirements.
  • Proven experience supervising a team of mortgage and protection consultants.
  • Strong background in conducting file reviews related to mortgage and protection advice.
  • CEMAP qualification is essential.
  • Excellent coaching and mentoring skills.
  • Ability to manage difficult conversations effectively.
  • Strong planning and organisational skills.

Benefits:

  • Hybrid working model: 4 days in the office, 1 day at home post-probation.
  • 25 days holiday plus bank holidays.
  • Private healthcare and subsidised gym membership.
  • Enjoy our legendary Christmas Party and Summer Activity Day.

To apply for the Mortgage and Protection Supervisor position, please submit your CV and a cover letter detailing your relevant experience and why you are interested in this role.

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