Are you a skilled administrator looking for your next challenge before the new year? Then look no further - we have the perfect opportunity for you!
Join our client's dynamic team as a Service Administrator in the West of Edinburgh! This is an exciting opportunity for an experienced Administrator to take on a rewarding position within a forward-thinking organisation, with excellent benefits and free on site parking - what more could you ask for?
Want to hear more? Read below:
Job Title: Administrator (Maternity Contract)
Location: West Edinburgh (you will need your own transport to get to the location)
Remuneration: £25,000 - £27,000 per annum D.O.E
Contract Details: Fixed Term Contract, 12 months
Key Responsibilities:
- Respond to Client Requests: Quickly react to client 'call outs' and log them accurately into the system, capturing all essential details.
- Client Support: Coordinate follow-up visits and manage equipment needs, ensuring clients receive detailed service reports.
- Data Reporting: Generate monthly client reports, using Excel to create clear and visually appealing line and bar charts.
- Contract Management: Keep our contract list up-to-date and organised for easy reference.
- Compliance Reporting: Prepare and execute monthly compliance reports with precision.
- Weekly Updates: Provide weekly reports on invoicing status, attended calls, and invoicing activities.
- Invoicing Management: Ensure all chargeable call outs are invoiced, followed up, and payments are proactively managed.
- Stock Coordination: Oversee vehicle stock levels, work with engineers for returns or replacements, and maintain spare stock.
- Team Collaboration: Attend planning meetings to liaise with installation teams and ensure seamless project execution.
- Engineer Training: Book and coordinate training for engineers, keeping thorough records of all certifications.
- Schedule Management: Maintain the call-out rota, ensuring effective coverage and managing the escalation process when needed.
- Quote Requests: Handle quote requests swiftly and accurately, supporting the sales process.
SKILLS/EXPERIENCE REQUIRED:
- Proven work experience as an Administrator
- Strong organisational skills, including multitasking, time management, and diary coordination
- Ability to work independently and collaboratively within a team
- Proficiency in MS Office
If you are a proactive and motivated individual with a passion for providing exceptional administrative support, then we want to hear from you! Don't miss out on this fantastic opportunity. Apply now and take the next step in your career as an Administrator!
This vacancy is being advertised on behalf of Office Angels who are operating as an employment agency. Office Angels are an equal opportunities employer.
**If you are currently registered with Office Angels and interested in this role please contact your consultant directly by email**
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.