Showroom Host/Sales Administrator (VW Commercials)
Location:
Heathrow
Salary:
£26,000 per annum starting salary (FULL TIME) - part time option available
Hours:
40 hours per week Monday to Friday (part time option min 20 hours)
Department
: Sales
Contract Type:
Permanent
Cordwallis Group are seeking a personable, professional customer focused showroom host/receptionist who will provide Front of House Reception to greet all customers.
The Successful Candidate Will
- Maintain showroom and brand standards in the customer waiting area and provide customers with a great experience.
- Answer all incoming telephone enquiries in a professional manner and forward to the relevant departments (full training provided).
- Assist and support the administration function and enhance the customer experience in all departments.
You Must Have
- Excellent written and verbal English Language and be a great communicator
- Experience in all Microsoft Packages including Outlook/Word/Excel/PowerPoint
- Great telephone manner and "can do attitude"
- Have a bubbly personality and be well presented/customer centric
- Able to multitask and think on your feet
Duties Include
- To ensure messages are passed and received when calls are not connected.
- To offer beverages and ensure waiting customers feel welcome and looked after.
- To ensure all areas are presentable and maintain customer waiting area and kitchen.
- To assist administration and stationary ordering as and when required
- To administer fuel receipts and postal communications
- To assist in administration of marketing, aftersales, parts and sales.
- To monitor and order stationary/beverages as and when required for all sites
- To liaise and work with all areas of the business to ensure maximum customer satisfaction is achieved and exceeded
- Contribute to a positive team performance whilst working on personal benchmarks to optimise personal performance
- Aftersales follow up call to improve CSS.
In return, we can offer you a great working atmosphere, excellent brand training, generous holiday allowance scheme, sick pay scheme, staff discounts, statutory pension scheme and much more.
This role can either be full time 40 hours per week Monday to Friday OR a minimum of 20 hours per week part time role.
Benefits Cordwallis Group Offers from day one of employment:
- Manufacturer training provided to support career progression
- 30 days holiday including public bank holidays
- Additional leave service loyalty scheme (3yrs / 5yrs / 7Yrs / 10yrs)
- Purchase holiday scheme (Holiday +)
- Statutory employer pension
- Free Class IV MOT per year
- Mental Health First Aiders
- Referral bonus if you introduce your friends (£500 non technician roles) / £1500 (Technician roles)
- Paternity pay – Full 2 weeks pay, no qualifying period
- Corporate uniform provided
- Cycle to work scheme
- Cordwallis Pantry & Free Tea and Coffee
- Service and parts discounts for employees
If you want to join a world leading brand and love all things automotive contact us now!
REF-216657