Desktop Support Technician – Belfast - £Negotiable
REED Technology are delighted to partner with a global manufacturing organisation who are seeking to recruit a Desktop Support Engineers to join their team on a temporary ongoing basis
The role involves the following activities:
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Build and issue of Dell Laptops to end users to include:
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Software installations as required
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Advise on basic device operation & peripherals
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Connection to the network through wired connection or Wifi
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Connection remotely through VPN tunnel as required
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Build and installation of Dell Desktops/workstations and peripherals at users desks onsite
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Installation & basic support for End user devices such as Printers , Chart recorders, RFID readers, SGM guns and engaging with 3rd party support vendors as required for installations or troubleshooting
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Breakfix support for Laptops & Desktops & peripherals running Windows OS. While majority are on Win 10 there are also devices running on lower windows OS that support legacy business applications
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Engagement with other IT teams Applications, Infrastructure & network as required to support EUD installations & breakfix
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Manual Software installations from various media. While most are Win10 , Win 7 & WinXP devices are in operation for legacy applications
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Support of users working remotely using remote desktop support tools
Knowledge of the following systems & tools is essential:
- Windows operating systems Win 10 & preferably windows 7 and to lesser extent windows XP
- Microsoft Office 365 products
- Active Directory
- MS System Center Configuration Manager
- Remote Desktop
The candidates must have a current driver's license to travel for transportation of IT equipment & call outs to the company sites located across Belfast.
If you meet the above criteria then I would like to hear from you asap.
Please contact Niall Lennon on for a confidential discussion.