- Salary: Up to £38,552
- 37.5 hours
- Hybrid Working - 2 days in office, 3 from home.
- Location: Wimbledon; Stockwell or Croydon
- 30 Days Holiday
- Other Benefits available on request.
Company Introduction
We are a team of six People & Culture providing an end to end HR service to c.200 colleagues who work for a homelessness charity who have nine services where homeless people live, based in London (predominately South).
Our friendly team works from our offices (Wimbledon; Stockwell or Croydon) two days per week and remotely the rest of the week i.e. from home or from one of our services/offices.
Overall aim
- To play a key role in the People and Culture team developing and maintaining high quality comprehensive people focused services
- To be a key business partner who provides professional advice and customer focused services to managers and colleagues across the organisation
- To optimise the performance of all people systems, build and maintain excellent processes, gather, and produce data to make recommendations based on performance metrics
Key Responsibilities
- Consult with own team and other parts of the organisation to determine HRIS needs.
- Maintain high standards of people processes and ensure these are continuously improved , compiling data analysis reports and associated recommendations for improvement. Enabling evidence based decision making.
- Perform system upgrades, as well as and providing training and support to users.
- Perform detailed statistical analysis and draw conclusions on gathered data and running queries.
- Ensure the efficient recording and secure storage of people metrics and overall adherence to Data Protection legislation
- Perform audits on People and Culture processes and documents ensuring compliance to statutory legislation at all times and coaching administrative team on improvements necessary
- Keep track of technological advancements and trends via networking and other research.
- Manage all pay and benefit related suppliers and performance in conjunction with manager and director.
- Advise, coach and support managers with all people management matters using a 'businesspartnering' approach, setting out options and risks for their consideration - maintain related systems and processes to ensure detailed analysis can be done.
- Ensure up to date, robust and efficient systems, processes, policies and procedures are in place across all People and Culture and payroll aspects to comply with UK statutory legislation requirements e.g. right to work, working time directive, employment law, disclosure and barring, HMRC.
- Ensure robust, efficient and customer friendly administration processes are in place to support managers and colleagues e.g. letter templates, policy guides.
- Advise and support managers and colleagues as a key business partner to support their compliance and understanding of legislative requirements and good employment practice. Work a caseload of employee relations cases.
- People and Culture workstream lead on people focused projects e.g. TUPE, pay review, consultations.
- Ensure our people systems enable managers to effectively manage their teams and easily access quality data - enabling a "self-service" model for all those managing people in the organisation to access
- Accurately and efficiently process the monthly payroll in conjunction with the finance team.
- Provide administration support ensuring all People and Culture related enquiries are responded to effectively and efficiently within the agreed service levels.
- Assist with the design, development and ongoing review of policies and procedures.
- Attend all training, development and networking opportunities, internally and externally, as required.
- Follow policies, procedures and performance expectations.
- Act in accordance with the values and purpose of the business and, specifically, code of conduct, equality and diversity and health and safety policies.
- Carry out any other duties, which from time to time may be assigned but within the general purposes of the job description.
Key Requirments
- CIPD Level 3 or above
- Proficient in Microsoft Office, with Word and Excel to intermediate/advanced level
- Experience of working with HR software (IRIS Cascade desirable) as a system administrator including reporting, screen configuration, data cleansing and system design, updates/upgrades
- Experience of producing and analysing key people data, with detailed commentary, performance metric reports
- Experience of producing and using people data as evidence to support business change activities and improvement projects
- Detailed knowledge of application of statutory legislation in relation to HR and Payroll and experience of implementing systems and processes to ensure compliance
- Experience of working in an HR environment and providing generalist HR support to managers
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