We are working with the UK's only Supplier of 100% green gas and renewable electricity and they are looking for an experienced Credit Controller to join the business. As the Credit Controller, you will be responsible contacting customers who have outstanding debt on their account. You will investigate and fully understand individual customer accounts with the objective of resolving issues that affect their bills, help them understand how to better manage their energy account, alongside arranging payment of ongoing usage and existing debt. So, if you are an experienced Credit Controller with experience working within the Energy Industry - APPLY TODAY!!!
Key responsibilities:
- Calling both business and domestic customers to chase their debt
- Forming payment arrangements for business and domestic customers
- Communicating with customers and discussing their energy bills
- Communicating and reporting to internal teams
- Working with our debt collection agents and managing the allocation of debts to the agents.
Skills and experience required:
- Credit Control experience is essential
- Must have worked within an energy supplier or consultancy
- Strong Maths and English Skills
- Customer Service Skills
- Very strong Excel skills
- Ability to learn and adapt
- Tenacity and drive, and ability to work independently.
- Ability to work with and manage a team.
Ref: JB-14771
Role: Credit Controller
Location: Ware, Hertfordshire - Some home-working
Salary: £28k-£30k