This role has a starting salary of £22,599 per annum, based on a 36-hour working week. This role is a 24-month fixed term apprenticeship opportunity.
We are very excited to be recruiting an Apprentice for the fantastic Blue Badge team here at Surrey County Council. The role will be primarily based in Weybridge but there is an option for the successful candidate to work both in the office and from home.
We want to be an inclusive and diverse employer of first choice reflecting the community we serve and welcome applications from all under represented groups, particularly those with EHCP's or any additional needs.
Rewards and Benefits
- The chance to get paid to learn and use your own personal talents to shape your future
- 26 days' holiday, rising to 28 days after 2 years' service and 30 days after 5 years' service
- Option to buy up to 5 days of additional annual leave
- An extensive Employee Assistance Programme (EAP) to support health and wellbeing
- Up to 5 days of carer's leave per year
- Paternity, adoption and dependents leave
- A generous local government salary related pension
- Lifestyle discounts including gym, travel, shopping and many more
- 2 paid volunteering days plus 1 team volunteering day per year
- Learning and development hub where you can access a wealth of resources
About Us
The Blue Badge Team play an important role for residents by checking and assessing applications for blue badges to assist disabled people to park near their destination. It is an important role as blue badges benefit disabled people in their everyday lives. This role is an apprenticeship and Surrey County Council will support the successful applicant to complete a course of study in administration to achieve a nationally recognised qualification.
Please note: This apprenticeship is only available for those who will not be enrolled in another government funded programme as of 1st September 2024 and do not possess a qualification at a higher or the same level as this one in the same subject.
About your Apprenticeship
We want this apprenticeship to be an opportunity for you to gain experience across a wide range of duties putting you in the best position to succeed in your apprenticeship qualification and take the first steps on your career journey! In this role, you will undertake a course of study and develop a range of skills within the requirement of the service to achieve a nationally recognised Apprenticeship qualification NVQ level 3 in Business Administration.
- You will provide a high standard of performance ensuring confidentiality to enable the service to continue to operate efficiently
- The successful candidate will support the blue badge team and will work closely with the blue badge team leader
- There will be opportunity to learn a wide range of business administration and customer service skills
- Day to day tasks will be varied and include checking blue badge applications, contacting customers by email, letters and phone to give advice and guidance
- You will be assisting with various projects to promote good customer service
We won't be expecting you to jump in and be able to do this all from day one. You'll first go through an induction period allowing you to get used to the office and the team.
The learning side of your apprenticeship will be delivered by Surrey Adult Learning. As you progress through your course, you'll have 2 half days a week of time to study. There may be some face to face workshops and meetings with other apprentices. As your qualification comes to an end and you begin to turn your eye to the future, we have a fantastic support programme in place that will put you in the best position to take the next step on your exciting career journey. Our desire is for all our apprenticeships to be the first step on a long and successful career journey within SCC.
Applying with us is simple! We aren't asking for a CV; all we ask is that you answer a few questions about yourself and the role you're applying for to see if this job is a good match for you! They will be:
- What excites you about applying for this apprenticeship?
- Tell us about a time when you took the initiative to learn something new outside of education. It could be a hobby, skill, or subject that interested you. How did you go about learning it? What did you gain from the experience? Did you come up against any challenges?
- Describe a team project or group activity you were involved in. What was your role and how did you contribute to the team's success? Did you come up against any obstacles? How did you overcome them?
- Please give us an example of the IT programmes you currently use. What experience do you have working with databases?
If you do not hold an English and Maths GCSE graded A-C or 4-9, you will be required to complete these in addition to the apprenticeship in order to achieve the apprenticeship qualification. Additional tutoring and support will be provided. Please see the Business Administrator Apprenticeship Standard before applying, linked on our website.
Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. The job advert closes at 23:59 on 28/07/2024 with interviews planned for the following week.
Our Commitment
Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where:
- The candidate has evidenced the minimum criteria for the role through their application
- The candidate has chosen to share that they have a disability on the application form
Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role.
We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.