Permanent Positions Available
Salary: 28k to 30k (with bonus and performance review)
Newcastle area, NE27 (North Shields)
40 hours per week
8.30 am to 5 pm, Monday to Friday
Working for our Fire and Security client in Newcastle.
Contracts Supervisor
- Highly Experienced in Excel data management.
- Client-facing, fast-paced, and up for a challenge.
- Can create work instructions, and communicate will with field operatives and clients.
- Resilient, can-do attitude and can work in a busy, sometimes pressurized environment.
- Any relevant industry qualifications - building/fire safety.
- Excellent time management skills.
- Ability to work under pressure and meet deadlines.
- To be able to build good rapport and maintain good client relationships.
- Excellent organization and administration skills.
Benefits
- 23 days' holiday (with the ability to increase to 25).
- 8 Statutory Bank Holidays.
- Employee assistance program/confidential support.
- Mindfulness and/or meditation apps.
- Employee discounts (supermarkets, eating out, clothes, gyms etc).
- Doctor Care Anywhere (24/7 access to an online GP and prescription service).
Duties and responsibilities
You will assist the contracts manager to ensure contracts are running as they should by carrying out various duties including:
- Being the main point of contact for any client queries in relation to your designated contracts.
- Upload FRA actions into company CRM.
- Update the client's portal.
- Ensure we comply with all KPIs.
- To attend client meetings over teams and take internal meeting notes.
- Deal with all client queries & install queries on your contract.
- To handle all administration for your designated contracts.
- To provide assistance to the Contracts Manager where applicable and carry out other ad hoc duties.
Qualifications and Experience
- Good understanding of CRM systems, CASH would be advantageous.
- Previous experience dealing with contracts/project management.
- Good understanding of office packages i.e. Excel and Word.
Apply today for an immediate call/email.