Exciting Opportunity: Customer Service Administrator - Southwick!
Join a fast-growing and highly regarded manufacturing company as a Customer Service Administrator Located in the outskirts of Southwick with free onsite parking, this permanent, full-time role offers a competitive salary of £25,000 - £26,000 per year plus a monthly target-based bonus. If you're passionate about delivering outstanding customer service and want to be part of a dynamic and supportive team, this could be the perfect opportunity for you!
**Role Overview:
As a Customer Service Administrator, you'll play a vital role in ensuring smooth and exceptional service delivery. You will handle customer queries, manage schedules, and support the team in a variety of tasks to ensure a seamless customer journey.
**Key Responsibilities:
- Respond to customer enquiries via phone, email, and live chat
- Manage schedules and diaries for assigned areas
- Handle quotes, pricing queries, and convert opportunities as per company policies
- Assist colleagues during peak periods to maintain high service levels
- Ensure accuracy in handling information, especially related to prices and documentation
**About You:
- Previous experience in a customer-focused office environment
- Excellent communication skills, both verbal and written
- Strong attention to detail, particularly when it comes to numerical and grammatical accuracy
- Flexible and adaptable, able to thrive in a fast-paced environment
**Benefits:
- Competitive salary: £25,000 - £26,000 plus monthly target-based team bonus
- 31 days of annual leave (including bank holidays)
- Pension scheme
- Full training and progression opportunities (this vacancy is due to an internal promotion!)
- One Saturday shift per month (10am - 4pm)
- Overtime available
**Why Join?
Our client, a leader in the manufacturing sector, works with prestigious brands across the UK and is known for their exceptional customer service. You'll be joining a team that values professionalism, collaboration, and a family-like atmosphere. This is an exciting time to join a company that is growing and committed to supporting the development of its employees.
**How to Apply:
Don't miss this fantastic opportunity! Apply today and be a part of a vibrant team in a company that celebrates success and fosters growth. Office Angels are proud to be working as a recruitment agency on behalf of this client.
Please note: If you do not hear from us within 5 days of applying, you have not been successful this time. For more job opportunities, visit our website at www.officeangels.com.
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