Our client is recruiting for a Customer Service Coordinator on a contract basis based in Theale.
Shift pattern options:
- Working Tuesday to Saturday 12noon to 8pm or
- Working Sunday to Thursday 12 noon to 8pm
These roles could become home based after training and homes based at weekends.
Benefits:
- Private healthcare
- 25 days holiday + bank holidays
- Employees assistance programme
- Salary sacrifice pension
- Electric car scheme
- Cycle to work scheme
As the Customer Service Advisor, you will be responsible for:
- Handling inbound telephone calls promptly.
- Proactively resolving customer enquiries.
- Producing quotations and estimates.
- Processing purchase orders.
- Coordinating email traffic within shared inboxes.
The successful Customer Service Advisor will have the following related skills / experience:
- Strong communication skills
- Intermediate IT skills to include Excel, Word and Outlook
- Strong attention to detail
- Self-motivated with a flexible can-do attitude
- Good inter-personal skills, must be able to work as part of a team as well as individually