Job Overview
The Project Manager will oversee the full lifecycle of customer projects, focusing on the planning, execution, coordination, and financial control necessary to ensure their successful completion. This role is responsible for leading projects that involve complex IT infrastructure, typically within large corporate environments. The Project Manager will ensure that projects are delivered on time, within budget, and to the client's satisfaction while aligning with the overall business goals.
The ideal candidate must adopt a proactive and hands-on approach to project management, leveraging leadership skills to coordinate teams and influence both internal and external stakeholders. Working closely with customers and colleagues across various functions and hierarchies, the Project Manager will act as the main point of contact throughout the project, ensuring smooth communication and resolving any issues that may arise. Strong interpersonal, negotiation, and problem-solving skills will be critical in balancing client expectations and project goals.
Key Responsibilities
- Project Planning & Initiation: Define project scope, goals, and deliverables that align with customer objectives. Develop comprehensive project plans, including timelines, resource allocation, budget forecasting, and risk management strategies.
- Project Execution & Monitoring: Oversee the day-to-day management of the project, ensuring that all project milestones and deliverables are met. Continuously monitor progress, adjust plans where necessary, and keep all stakeholders informed of key developments.
- Stakeholder Management: Act as the primary interface between the customer, project team, and senior management. Ensure clear, concise communication at all levels, from project initiation through to completion, providing regular updates on progress, risks, and issues.
- Team Leadership: Lead multidisciplinary project teams, delegating tasks appropriately and motivating team members to meet project goals. Ensure that the team is working cohesively and efficiently while fostering a positive and collaborative work environment.
- Risk Management & Problem Solving: Identify potential risks and develop mitigation strategies. Resolve issues promptly and efficiently, utilizing strong problem-solving and negotiation skills to keep the project on track.
- Budgeting & Financial Control: Manage the financial aspects of the project, including cost estimation, budgeting, and financial reporting. Track project spending against the budget and take action to address any deviations or potential cost overruns.
- Quality Assurance: Ensure that all project deliverables meet the required quality standards and client specifications. Conduct post-implementation reviews to assess the success of the project and identify lessons learned for future improvements.
Required Skills & Experience
- Project Management of IT Infrastructure Projects: Extensive experience in managing IT projects that involve the deployment, upgrade, or maintenance of critical IT infrastructure, including servers, networking, storage, and cloud systems.
- Experience in Complex & Large Corporate Organisations: Demonstrated ability to manage projects within large, complex organizational environments, understanding the challenges associated with navigating corporate structures, governance, and processes.
- Customer-Facing Project Management: Proven track record in customer-facing roles, demonstrating the ability to build and maintain positive relationships with clients. Ability to manage customer expectations and deliver exceptional service.
- Stakeholder Communication & Management: Strong interpersonal and communication skills, with the ability to present to and engage with senior-level stakeholders (e.g., C-suite executives). Experience in managing diverse stakeholder groups with conflicting priorities.
- Leadership, Negotiation & Problem-Solving Skills: A dynamic leader who can motivate teams, resolve conflicts, and negotiate effectively to reach beneficial outcomes. Strong analytical and problem-solving skills to resolve challenges that arise during the project lifecycle.
- Written & Verbal Communication: Excellent communication skills, both in writing and speaking. The ability to produce clear, concise, and structured reports, presentations, and other project documentation is essential.
Additional Attributes
- Proactive Approach: A forward-thinking, action-oriented individual who anticipates challenges and actively works to address them before they become critical issues.
- Attention to Detail: A meticulous approach to managing all aspects of the project, ensuring no details are overlooked that might affect project success.
- Adaptability: Ability to work in fast-paced, high-pressure environments and adapt quickly to changes in project scope or direction.
Preferred Qualifications
- Project Management Professional (PMP), PRINCE2, or other relevant project management certifications.
- Experience with project management software such as Microsoft Project, JIRA, or Trello.
- Background in IT or engineering, with a strong understanding of technical infrastructure.
Disclaimer:
This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.