Purpose of position:
Are you looking to make an impact and help shape the user experience for our customers across the globe? We're seeking a Senior Content Designer to join Awin in our mission to help customers grow their business online.You'll become a vital part of our UX team, collaborating closely with Designers, Product and Engineering teams to deliver excellence in user experience. You'll be involved in the entire product lifecycle, from discovery to release, championing for users and creating human-centred solutions.Our team is a bunch of lovely, smart and dedicated humans. And we offer some great benefits too!
Key Tasks:
- Co-leading human-centred discovery with Product teams, helping identify user context and the right problem to solve
- Being the voice of the users, creating content to help them navigate and find the information they need in the simplest, smartest way possible
- Mapping out user journeys, identifying key steps and pain points within the broader context of product and experience strategy
- Collaborating closely with other disciplines, leading the design process in content-focused projects
- Evaluating and optimising content layouts, and exploring different ways of solving problems, with both design and content
- Creating metrics for performance and effectiveness of your content solutions
- Leading crits and feedback sessions
- Provide mentorship and guidance to other content designers
- Actively contributing to content strategy and collaborating with other teams that create content at Awin
- Comfortably facilitating discovery and design sessions, using broad range of tools and techniques to run effective and inspiring workshops resulting in clear outcomes
Skills and expertise:
- Experience working as a Senior Content Designer with robust skills in writing and editing content in English
- Ability to write great micro copy and create content for localisation
- Excellent understanding of user experience design principles and the ability to create content that aligns with user needs and enhances overall user satisfaction
- Strong ability to challenge existing ideas and advocate for users
- Ability to conduct research to gather information and insights about users and assess effectiveness and performance of your content solutions
- Skill to turn complex concepts and journeys into clear and concise content, considering tone, clarity, and flow along the way
- Competence to develop and implement content strategies that support business objectives, ensuring consistency and coherence across various touch points.
- Very strong understanding of accessibility requirements, with the ability to create content that works with common assistive technologies
- Very strong understanding of agile methodologies and how to apply them in practice in a cross-functional team
- Ability to actively contribute to the content guidelines and strategy
Our Offer:
- Flexi-Week and Work-Life Balance: We prioritize your mental health and wellbeing, offering you a flexible four-day Flexi-Week at full pay and with no reduction on your annual holiday allowance. We also offer a variety of different paid special leaves.
- Flexi-Office: Do you prefer to work from our cool office, from home, or in a completely different environment? With us, the choice is yours. We offer the flexibility to work wherever you want within our Awin locations.
- Welfare: We provide you with a life assurance, travel insurance and private health insurance that covers several types of health, vision, and dental treatments. Furthermore, you can take advantage of our Cycle to Work Scheme or Season Ticket Loan.
- Health & Well Being: With our support and access to various initiatives and sports offers, you can devote yourself to your mental and physical well-being.
- Development: We've built our extensive training suite Awin Academy to cover a wide range of skills that nurture you professionally and personally, with trainings conveniently packaged together to support your overall development. You can also improve your English skills by participating in our local language course.
- Remote Working: You will receive a monthly allowance to cover part of your running costs. In addition, we will support you in setting up your remote workspace appropriately.
- Appreciation: Thank and reward colleagues by sending them a voucher through our peer-to-peer program and show your appreciation for colleagues who have gone the extra mile to support you.
Established in 2000, Awin is proud of our dynamic, social and inclusive culture.
Like all businesses, we've had to adapt and nurture our culture in a virtual environment. Our virtual ‘Life @ Awin' hub brings our colleagues from across the globe together for various social activities.
Diversity & Inclusion are paramount to us, and we proudly pursue and hire diverse team members. We champion uniqueness and authenticity; this is who we are at our core. Our network of affiliate partnerships is diverse and transparent, as are the employees powering our vision to build the world's leading open partner ecosystem. We welcome all backgrounds, identities, and experiences. If you need support at any point in the application or interview process, please let us know.
Apply now to begin the next stage of your career at a progressive company that supports both your professional and personal development.