Senior Administrator
Stoke - On - Trent
£25,000 - £30,000
Mon-Fri 9-5
Principal Duties:
- Maintain customer databases and respond to internal and external queries via phone and online.
- Support vehicle ordering for customers using the internal fleet management system.
- Ensure all orders comply with policies and procedures, providing accurate information to customers and operatives.
- Complete all relevant paperwork to a high standard.
- Report, investigate, and chase delivery issues and returns.
- Chase and process Proof of Deliveries confirmations.
- Check store invoices.
- Generate and prepare reports.
- Perform ad-hoc tasks as advised by the manager.
- Process, log, and track orders.
- Manage stock control.
- Ensure compliance with Health and Safety regulations.
- Liaise with transport companies, suppliers, and clients.
- Facilitate communication within all departments.
- Prepare documents such as invoices, purchase orders, and billing.
- Conduct manual stock and date checks of inventory.
- Prepare monthly consumable reports.
- Handle parking fine appeals.
- Update fleet lists.
- Complete driver licence checks and communicate results to relevant departments.
- Update the machinery/asset database on both Excel and Pat Guard.
- Act as a central conduit for information.
- Pack and gather interim orders for area managers.
- Answer emails promptly and professionally.
Essential:
- Proficiency in Microsoft Word, Excel, and PowerPoint.
- Professional telephone manner.
- Effective time management.
- Excellent written and oral communication skills.
Desirable:
- Previous experience in an office environment.
- Familiarity with basic office procedures.
Job Types:
Full-time, PermanentBenefits:
- Company pension
- Free parking
- On-site parking
Schedule:
- Monday to Friday
Work Location: Office
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk