Our client are a small, well established freight forwarder based in Chertsey who due to recent expansion have a new role available for a Part-time Tele-Sales Executive. The successful candidate should have excellent communication skills; both verbal and written English and good admin/IT skills. Ideal candidate will have some sales/tele-sales experience and any previous industry freight/shipping or logistics knowledge would be advantageous. The hours are totally flexible to suit the successful candidate.
Responsibilities Required for the Part-Time Tele-Sales Executive
- Contact potential or existing customers to inform them about a product or service using scripts
- Answer questions about products or the company
- Ask questions to understand customer requirements and close sales
- Direct prospects to the field sales team when needed
- Enter and update customer information in the database
- Take and process orders in an accurate manner
- Go the "extra mile" to meet sales quota and facilitate future sales
- Keep records of calls and sales and note useful information
Requirements and skills
- Proven experience as telesales representative or other sales/customer service role
- Proven track record of successfully meeting sales quota preferably over the phone
- Good knowledge of relevant computer programs and telephone systems
- Ability to learn about products and services and describe/explain them to prospects
- Excellent written & verbal English
- Excellent communication and interpersonal skills
- Patient and able to handle rejection
- Outstanding negotiation skills with the ability to resolve issues and address complaints
Essential Requirements
- Steady 5 year employment/education with ideally no gaps
- Able to pass a CLEAR DBS check
- Able to easily commute to Chertsey
Employment Terms
- Totally flexible days & hours to suit
- £15 p.h. DOE
- 20 days holiday plus bank holidays PRO RATA