This is an excellent opportunity for those who enjoy working in a mathematical area, as this position will be based within a small DB Administration team that ensures the administration and monthly payroll funding runs smoothly throughout the Defined Benefit Policies.
Working cross-functionally, you will facilitate client and customer requests; This includes handling a variety of member queries, dealing with complaints, and solving matters relating to the administration of the DB policies. The role incorporates supporting other areas of the wider DB Team by providing key information and assisting with administrative matters such as creating the payroll calendars and the annual payroll for new schemes.
Within this role you will:
- Work with clients, TPA's (Third-party Administrators) and Defined Benefit (DB) team to ensure all DB payments are made on time and are accurate.
- Produce quotation information for deferred members and pensioners within strict SLA's.
- Act as a point of contact for TPA's and Pension Scheme Administrators.
- Support TPA's, members, clients and the wider DB Team with administration and payment queries, complaints, and service concerns.
- Provide support for TPA's and internal audits.
- Support the DB Operations team and wider DB Team with various tasks associated with client requirements, administration, reporting, MI, payments, and data validation.
- Engage in process and other improvement initiatives.
The successful candidate will have previous experience of working with Pensions and enjoy working in the financial services industry. You will be self motivated, possess the ability to manage your own workload and have excellent planning and organisational skills.
This is a temporary role that could become permanent, so you must be available immedidately.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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