1st Line Support Engineer
Biggleswade (onsite)
7am - 3pm shift (2pm finish on Fridays).
£25k - £28k (Dependant on experience) + benefits
We are working with well-known distribution business in Biggleswade who are looking for an internal, 1st Line Support Engineer to join their growing Infrastructure team. After a recent takeover, they are going from strength-to-strength, bringing on international brands to the portfolio and targeting global expansion.
This is a multi-site organisation with a largely Azure cloud-based environment. Reporting to the Head of IT, you'll be supporting BAU activity for internal users across 2 sites as well as supporting the delivery migration, upgrade & implementation projects.
The Head of IT is looking for a confident, hands-on Support Engineer who can contribute towards developing a new outlook in IT for the business, and work towards progressing to a 2nd Line Support position.
He is passionate about the people in his teams and actively encourages professional and personal development, including providing industry certification budgets.
We would therefore love to talk to 1st Line Support / Service Desk Engineers with 1 year+ hands-on experience and experience supporting issues with MIcrosoft Office 365, Windows 10 troubleshooting, Active Directory (ADDC - fault finding) and networking for end-users (patching).
This is a fantastic environment for any aspiring IT Support Engineer who is looking to work in an environment where the Manager truly cares about their personal development.
Please note: Interviews have started for this role so apply at the earliest opportunity to be considered and avoid disappointment.
Keywords: 1st line, Support engineer, level-1, cloud, Microsoft Office 365, Active Directory, ADDC, Azure, Networking, Backups, Windows 10, IT Support, Support Analyst.