The Role
- Drive decision-making using the power of data and insights.
- Develop strong relationships with colleagues and help them in achieving their goals of improving KPIs.
- Produce high-quality, actionable insights to deliver a holistic customer view.
- Develop high quality reporting and analysis, leveraging self-serve wherever possible, and make sure that the data being used is accurate and timely.
- Analyse data from multiple sources, including digital and offline sources where needed.
- Act as the subject matter expert for specific business analysis, providing input into development of new products and making sure consistently high quality analysis is delivered.
- Lead on projects to deliver new reporting and analysis, from requirements capture, to designing the content and output, to working with developers and data managers in getting the data to analyse and build the output.
- Maintain quality governance and controls to make sure we produce consistent and accurate analysis.
- Focus on process improvement and technology automation to improve our customers
- Experience and efficiency, driving deeper extensive use insight and analysis.
- Deliver and own self-serve reporting solutions dashboards (where appropriate) that provide a deep understanding of our products, how the business is performing and the key drivers.
- Take a holistic view of the analysis and reporting requirements of the business and use your expertise to interpret systems, processes and data to design brilliant solutions.
- Accountable for delivery of reporting and analysis across a range of activities. This may include specialising within an area (trading, capability, digital or base comms).
- The output supports decision making for our key stakeholders through quality and actionable insights to deliver a holistic customer view.
Skills Required:
- Previous experience working in an Analytical Managerial role.
- Advanced SQL knowledge.
- Knowledge of Python.
Remote with travel to London 2/3 times per month.