Job Overview:
We are seeking an experienced and proactive Credit Collection Specialist to join our team. In this role, you will manage your own complex ledger, ensuring the timely collection of overdue payments while maintaining strong relationships with customers. If you are skilled in credit control, highly organized, and enjoy working in a dynamic environment, this is a great opportunity for you.
Key Responsibilities:
- Manage and take ownership of a complex ledger
- Chase overdue payments via phone, email, and mail
- Maintain up-to-date customer information in CRM systems
- Build and nurture strong customer relationships
- Achieve overdue recovery targets with a structured, methodical approach
- Identify and resolve barriers to payment
- Proactively manage customer accounts to minimize outstanding balances
- Partner with sales teams, leasing partners, and other internal departments to resolve customer issues
- Manage stopped accounts and escalate to litigation when necessary
- Reconcile and resolve complex accounts with accuracy
- Keep CRM and credit files consistently updated
- Identify areas for continuous process improvement
Person/Experience Required:
- 3-5 years of experience in credit control
- Strong Excel and reporting skills
- Highly organized with excellent attention to detail and analytical abilities
- Exceptional communication skills, with the ability to build and maintain trusted relationships
- Experience with CRM systems; Salesforce experience is a plus
- Knowledge of ERP systems, particularly SAP, is highly desirable
- Strong understanding of credit management and collection techniques
- Familiarity with financial solutions and economic principles
- Proven ability to manage long-term customer relationships
- A passion for sports, fitness, and wellness is a plus
Please note:
As you can appreciate we are currently overwhelmed with applications of individuals looking for both short term and permanent work and we can therefore only contact those applications that have relevant skills for positions that we currently have available. Should you not hear from us within a week, please assume you have been unsuccessful on this occasion.
In line with GDPR regulations, we are making you aware that to proceed with your application we will need to contact you via email, telephone and/or text message. To receive future job alerts from us, you will be required to provide consent within our marketing preference options. The link will be provided in an email to you. Source4 are an equal opportunities employer and complies with all relevant UK legislation. If you are successful in your application, you will be required to attend a full registration with one of our Consultants which will involve you providing a current passport, any relevant visas, a proof of address and completing relevant tests and a full competency based interview.