Despatch Coordinator
Coventry
£24,500p.a.
- Are you a competent administrator who has experience co-ordinating the shipment of manufactured products?
- Are you committed to delivering customer and organisational excellence?
- Would you like the opportunity to be a part of a successful, collaborative team?
The Company:
ER Recruitment are delighted to be working with our client who are recognised for their ability to deliver high-quality products, innovative design, and exceptional customer service. Due to growth, they are looking for organised administrators with an understanding of logistics and shipping systems to join their dispatch team!
Role & Responsibilities of the Despatch Coordinator:
- Assess and collate the days shipments and prioritise for the shop floor team which orders are to be packed in the correct order to ensure the loads are ready to go when transport arrives.
- Produce electronic manifests where required using the information supplied from the packing notes to enable the shipping company to have full view of what loads they can expect.
- Organise and produce shipper labels using different electronic systems dependant on which country we are shipping to so that we can track consignments through to delivery point.
- Use QAD to ship off orders from the database and create invoices where required, to give the customer a commercial invoice with which to pay.
- Communicate with a number of external transport companies and obtain quotations for express shipments, obtaining best options as far as cost and service are concerned. Making the decision as to which option to use cost effectively, and without causing any detrimental effect on the end user.
- Communicate, co-ordinate and plan with the internal sales team, scheduling team and external transport companies and assess and monitor any likely delays that will resort in the order not leaving the department in time.
- Produce and communicate electronic manifests for third party logistics teams informing them of freight forwarders intentions to collect, or the arrivals of stock materials to ensure the vehicles can be loaded and unloaded quickly.
- Analyse and communicate with the Returns and QC teams the flow of information required by the Sales team to ensure the customer receives a credit in an agreed time frame.
- Analyse payloads and maximise vehicle usage to ensure that DDS vehicles run as economically as possible striving to achieve year on year lower costs per m2 delivered, ensuring the longevity of the DDS delivery service.
- Monitor and report any changes to customs, laws or traditions that may affect the shipment of goods to another part of the world. Report such changes to any relevant departments so that they are kept up to date and informed.
- Organise the running of outstanding reports and report failures in process' to the Team Leader. This will help to capture issues with RF Scanning and will help to effect on time in full shipping in accordance with the department plan.
About You as the Despatch Coordinator:
- Previous experience in logistics and shipping systems.
- IT literate.
- Self-motivated with strong organisational skills, attention to detail & can work to deadlines.
- A customer-focused mindset, with the ability to prioritise customer satisfaction.
- Ability to work independently and collaboratively within cross-functional teams.
- Bi-lingual language skills (French, German or Spanish) would be beneficial.
Please note by applying for this role you give consent for ER Recruitment to retain your CV for up to 24 months for the purposes of assisting you to find your next role unless you notify us otherwise.
While we aim to get back to all applicants however if you do not receive a response within seven working days then unfortunately your application has been unsuccessful on this occasion.
We are here to help with your career so please send a copy of your CV to us. If you know of anyone else who is looking for their next opportunity, please feel free to refer them to us or pass on our details.
We look forward to hearing from you.