Hire Controller
£30,000 - £35,000
Rochester, Kent
Full Time, Permanent role - 40 Hours weekly
Are you an experienced Hire Controller?
Are you interested in joining a market leader within the HVAC Hire Market Attega Group is currently partnering with our client in recruiting a Hire Controller - Rochesterto join the team.
The main purpose of this role is to supporting the Contracts Manager in all aspects of the customer contract from quotation to off-hire
In return, our client is offering a salary of £35,000, depending on experience, plus 25 Days holiday, Life assurance and private healthcare, following successful probationary period.This role is full time and perm role. The hours of work will be 08:30 to 17:30Reporting to the Contracts Manager your responsibilities will include:
Co ordinating the elements of the contract pack on the "shared drive " to ensure that it is compliant with company standards, handing over complete "clean" files in a timely manner to the Customer Services Team : for both the Gains and Off Hire Process
Raising quotes in the system for all hire and sales/ enabling works
Assisting with the team labour planning for the jobs and escalate to Andover if additional support required – through system planner
Raising a PO for the transport ( in the system ) for the kit if not in house vehicles being used
Raise the requests to the fuel desk for fuel
Attaching service data of the stock into the system with job cards and photos
Ensuring all stock leaving the yard is photographed once loaded – ensuring compliance to pick list / branding
Confirming asset numbers on the contract – through system / bar codes and making the contract live
Ensure PO matches the quote
Confirming month end invoices are correct
Ensuring all stock coming into the yard is photographed and checked to confirm if returned from hire / site and put the contract into OH not confirmed
Confirm that the paperwork has been completed at the end of each job in the system
Raise a workshop job in the system for all breakdowns and to provide feedback in the system when completed needs parts
Liaise with Supply chain for spares for breakdowns and warranty information
Communicate with colleagues at all levels and work as part of a team.
Be one of the points of contact with the technical and sales team to chase RAMs and question details vs the contract for accuracy ensuring cross department communication is clear, timely and positive.
Ensure accuracy of the PO , quote and RAMS process and escalating any non-conformity.
Maintain contract management of files to ensure 100% accuracy; assets / dates / customer details
Responsible for the action and communication to the relevant teams re off hires
Ability to work effectively in Insphire with checking on contracts and stock
Custodian of QHSE documentation in the depot for compliance
Assisting in other day to day duties according to the needs of the Department.
Other responsibilities will be allocated from time to time by line managers and will be at the company's discretion
The ideal candidate:
Confident & professional phone manner
Happy to work alone in conjunction with a remote team
Computer literate
Office 365, Insphire (to be taught)
Strong written and verbal communication skills
Good numeracy skills as part of the role will be budget and sales driven
Great attention to detail and ability to raise potential errors with colleagues effectively
Well organised and ability to support and plan with others
Ability to problem solving when dealing with customer issues
Willingness to learn about the HVAC industry
Willingness to get involved in a variety of tasks
Proactive
Team player
Experience working in a fast paced coordinator / administrator role.
For more information on our Hire Controller role, please contact Will O'Neill in the Attega Group offices today!