We are very excited to be assisting this award-winning client that support the beauty and sports therapy industry by providing memberships and insurance for the self-employed. They currently have a new permanent vacancy for a Membership & Insurance Administrator to join the existing team in Hempsted, Gloucester.
The role offers opportunities for development in any area of the organisation! PLUS
- 25 days holiday + bank holidays
- CEO regularly gets pizza/lunch delivered to the office for the staff
- They have all been to an awards event where the company paid all their mileage, free hotel and a gift bag worth £500 for each of the staff!
- A real team feel in the office e.g., they have a big box where they all swap unwanted clothes of theirs and their children etc. They do bottomless brunches and MacDonalds breakfast Fridays together
- CEO is very approachable/supportive and always on hand if anyone needs anything
The key responsibilities of this role will be administering new member enquiries, renewals, mid-term adjustments, providing advice to members, processing payments and refunds.
As a Membership & Insurance Administrator you will be at the forefront of leading exceptional customer service to the members (50/50 phone and email), helping them with the inception, renewal and adjustments of their policies.
Candidate Attributes:
- Well presented, professional approach.
- Enjoy project work
- Enjoy working within a small and tight knit team
- Proficient in Word and Excel
- Innovative
Not essential but any previous experience within the insurance industry would be highly beneficial as well as a keen a keen interest in the Beauty Industry!
Hours - Monday - Friday - 9am - 5pm
Salary - £22-24k