Job Title: Customer Service Representative
Location: Broxburn
Salary: £13 per hour
Job Type: Temporary, full time
About the Role: We are seeking a dedicated and enthusiastic Customer Service Representative to join our team on a temporary basis in Broxburn. This role is perfect for someone who enjoys interacting with customers and providing exceptional service.
Key Responsibilities:
- Handle inbound customer calls
- Respond to customer inquiries via email and phone
- Provide accurate information and resolve customer issues promptly
- Maintain and update customer records in the CRM system
- Assist with processing orders and managing customer accounts
- Collaborate with team members to ensure customer satisfaction
Requirements:
- Previous experience in a customer service role preferred
- Excellent communication and interpersonal skills
- Ability to handle difficult situations with tact and professionalism
- Strong organizational skills and attention to detail
- Proficiency in using CRM systems and Microsoft Office
- Ability to work independently and as part of a team
Benefits:
- Opportunity to gain valuable experience in a dynamic environment
- Supportive team and positive work culture
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.