Client: United Utilities
Department: Property Management
Location: Lingley Mere - Warrington
Reed Talent Solutions?are working with?United Utilities?on the search for Customer Advisor's to join a growing?Income Proprty Management team?at their Lingley Mere Business Park.
Why work at United Utilities in Warrington?
Be based at the stunning head office in Lingley Mere Business Park, Great Sankey, Warrington, where you'll have access to a range of fantastic facilities, including free parking, an on-site gym to keep you motivated, and a delightful restaurant and coffee shop to fuel your passion.
Unities Utilities believe in the power of diversity, and they're excited to welcome candidates from all backgrounds. The goal is to build a team that reflects the richness of the diverse customer base.
Who are United Utilities?
United Utilities, are proud to be an essential service provider to seven million customers across the North West. It is their job to bring three million households and 200,000 businesses clean, clear water and to take their waste-water away so the customers can simply get on with their day. Currently 5,000 employees are key to achieving their ambitious vision and plans and all work together to provide a great service to the customers.
Role details:
- Job title: Customer Advisor Advanced - Income
- Location: Lingley Mere Business Park, Great Sankey, Warrington WA5 3LP
- Contract: 6 months with potential for extension
- Hourly pay rate: £13.60
- Full training provided:? 2 weeks upon assignment start
- Working hours:? Rolling rota, shift pattern between 8am and 8pm.
- Start date: 1st July
- Application deadline: Thursday 6th June
- Expected interview dates with United Utilities: 13th & 14th June.
What you'll need to be successful in the role?
- Strong negotiation skills
- Working experience of MS Office applications
- Ability to deal professionally with internal & external colleagues across all levels
- Manage own workload and work under own initiative to strict deadlines
- Understand & work within regulatory rules for handling written & telephone contacts
- Ability to work as a team to deliver high performance
- Ability to prioritise workload, react quickly and work accurately
- Great customer service skills: Able to perform role with integrity, sensitivity and empathy
Application deadline for this role is Thursday 6th June.