About The Role
Essential Duties and Responsibilities:
- Using Claranet systems, tooling and data source, you will hunt, open, nurture and qualify new logo prospects within our strategic industry verticals
- Produce customer insights leveraging persona profiles and propensity and buying cycle data
- Outbound selling activity including phone calls, emails and social selling to arrange customer meetings for face to face discussions around the portfolio
- Support Marketing team with campaigns aimed at our strategic new logo industry verticals
- Identify and nurture opportunities for revenue growth through cross-selling and up-selling across the portfolio, including into the Claranet 'Dormant' customer base
- Operate in line with the standardised sales methodology for Customer Success & Growth
- Provide regular updates to the Graduate Sales Manager on performance, revenue growth and other KPIs.
Teams to collaborate with:
- Portfolio, Alliances & Technology Practices - on education of the portfolio
- Sales Operations & Support - on marketing and sales enablement activities.
About You
Behavioural competencies - Organisational and behavioural fit:
- Flexible and creative to take considered risks
- Learn and adapt quickly to changing situations
- Self-motivated and able to work under pressure
- Ability to travel to different sites and locations on a weekly basis
- Manages conflict and challenges in an open and constructive manner.
Critical competencies - Technical fit:
- You will have the knowledge and experience to carry out standard relevant tasks confidently and consistently without supervision
- Proven track record of sales activity achievement with excellent selling and negotiation skills
- Proven ability to open new relationships.
About Us
About Claranet
Founded at the beginning of the dot com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries.
At Claranet, we're experienced in implementing progressive technology solutions which help our customers solve their epic business challenges. We're committed to understanding their problems, delivering answers quickly, and making a lasting impact to their business.
We are agile, focused and experienced in business modernisation. Our approach helps customers make genuine, significant shifts in their business strategy, to deliver financial savings, boost innovation, and create a resilient business. We continually invest in our people and the latest technologies, so our customers get peace of mind knowing that they have access to the best talent and services.
In the UK we have over 500 staff working in London, Gloucester, Warrington, Bristol, and Leeds, or as homeworkers.
Working for Claranet
Here at Claranet we pride ourselves on going the extra mile for and with our employees (yes, we really mean with). We offer an extensive benefits package that you can tailor to your needs, inclusive of a matching contribution pension scheme, healthcare, insurance, dental, discounted gyms and app supported benefit access.
But what we think makes us different is 'Team Claranet,' our dedicated internal part of the business that supports you with matters close to your heart. We proudly support local charities in each of our office locations, support employees with paid charity leave, organise key charity fundraising event per year and have a dedicated committee responsible for supporting employee's fundraising efforts.
Claranet are one of the 10 founding members of TC4RE (Technology Community for Racial Equality.) Being a part of a group of leading UK technology organisations, we are dedicated to building a more diverse and inclusive workforce. We are also very proud members of Tech Talent Charter, a government supported, industry-led membership group created to address the UK's tech talent shortage and diversity gap through collective action.
Our Vision
Our vision is to become the most trusted technology solutions partner; renowned for being the best and brightest, having lasting impact with our customers and delivering exceptional returns to our stakeholders.
Position Summary
As a Graduate Sales Executive in the Customer Success & Growth team, you will be responsible for generating new business opportunities by identifying, contacting, nurturing and qualifying potential customers of Claranet. Acting as the first point of contact into a prospect, you will develop sales pipeline across Claranet's full portfolio of products and services.
Role Mission
Claranet's strategy is to grow our customer base in key strategic verticals and to ensure consistently excellent experiences across all customers. As a Graduate Sales Executive you will play a critical role as the first point contact with new logo prospects and Marketing Qualified Leads (MQL's) and nurturing of these emerging relationships.
Objectives and Key Results
- Generate Sales Qualified Leads (SQLs) and build relationships by nurturing warm prospects and finding potential new sales opportunities
- Manage and maintain a pipeline of interested prospects and engage Business Development Managers into the next steps
- Identify best practices for refining the company's lead-generation playbook
- Operate with a CX first mindset, putting customer outcomes at the heart of how you operate.