Instruction Taker/Lister - LETTINGS OFFICE
Job Summary:
An exciting opportunity to join the busy Woking lettings office as an Instruction Taker. The Property Instruction Taker is responsible for receiving, documenting, and executing instructions related to property management, sales, leasing, and maintenance. This role requires strong attention to detail, excellent communication skills, and the ability to work efficiently in a fast-paced environment.
Key Responsibilities:
- Take detailed instructions from property owners, tenants, real estate agents, and other stakeholders regarding property-related matters.
- Ensure all instructions are clear, precise, and documented accurately.
- Maintain accurate records of all instructions received, including any relevant details and deadlines.
- Update and manage property files and databases to reflect current instructions and status.
- Coordinate with relevant departments (e.g., maintenance, leasing, sales) to ensure instructions are carried out promptly and accurately.
- Follow up with stakeholders to confirm the completion of tasks and satisfaction with outcomes.
- Serve as the primary point of contact for stakeholders to provide updates and gather additional information as needed.
- Address any questions or concerns from stakeholders promptly and professionally.
- Ensure that all activities comply with company policies, industry regulations, and legal requirements.
- Conduct quality checks to verify that instructions are executed to the highest standard.
- Prepare and present regular reports on the status of instructions and tasks.
- Identify and report any issues or delays in the instruction execution process.
Skills:
- Previous relevant property experience
- Strong organizational and multitasking abilities.
- Excellent verbal and written communication skills.
- Attention to detail and accuracy.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and property management software.
Unfortunately due to the volume of applications we receive, if Copperfield Recruitment Ltd has not contacted you within five days of your application then please assume you have been unsuccessful on this occasion.
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Copperfield Recruitment Ltd are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.