Excellent Benefits-Competitive salary-PLUS BONUS
Lovely offices and super location
**Once product trained 3 days in office and 2 days from home
The Sales Specialist is responsible in providing on-site customer service, and to plan and manage sales opportunities with our client's service business to ensue KPIs and high-level customer satisfaction.
You will be a part of the Service team and work towards ensuring quality service, improving equipment safety and performance as well as promoting regular and proactive on[1]site communication to the customer and internal partners.
The successful applicant is an effective communicator, curious about the customer's business and always striving to exceed their expectations. You can turn strategy into objectives and actions and contribute to the overall success of the business
Customer relationship management
- Accountable for developing our client's business position and customer base in the market.
- Drives proactive engagement and solution selling with different customer segments showing value over the lifecycle.
- Ensures development of customer relationships, profitability, customer loyalty and satisfaction.
- Accountable for management of large customer accounts and contractual data is always correct and remove any billing issues, contract improvements, package usage, quote quality and general ownership of the role.
- Identifies and builds relationships to key decision makers, potential new targets, and influencers.
- Promotes and demonstrates the value of our client's business and delivering excellent customer service.
Manage Sales Funnel
- Accountable for leading the Sell process including CRM data quality of contacts, customers, influencers, opportunity management, and won and lost reporting.
- Accountable for ensuring results within orders, contracts, profitability, and market price development.
- Gives direction and focus on the right customers through proper customer analysis. Ensures the correct value propositions for customer.
- Executes and advises pricing guidelines for area and support challenges.
- Approves tenders.
- Utilizes global processes and tools for local benefit and maximized activity levels.
Skills and experience required:
- Previous sales (understanding of business-to-business sales).
- Account Management experience.
- Understanding of targets, forecasting, and managing sales funnels and results.
- The ability to influence and negotiate.
- Target sales driven.
- Good customer service experience.
- Handling customer questions & inquiries.
- Flexible working mindset.
- Excellent communication skills, both written and verbal.
- Good IT skills.
- CRM usage, SAP, or Data awareness. (Preferable but not necessary).
If your application is successful, you will be contact shortly.
The job title and description in this advertisement may differ from the client's official job description/contract .We appreciate your interest in this role. E-Personnel Recruitment aims to acknowledge all applications, but due to the high volume of CVs we receive, this may not always be feasible.
You can apply with the utmost confidence to E-Personnel Recruitment directly, experts in both Permanent and Temporary Recruitment, and a proud member of the Recruitment & Employment Confederation (REC), the professional body for the recruitment industry. In the meantime, feel free to explore similar job opportunities on our website: e-personnelrecruitment.co.uk